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🎯

Internal Support, Radically Improved

Internal IT and operations helpdesk powered by AI. Automated ticket triage, self-service resolution, and proactive issue detection — all integrated with your existing ITSM tools.

65%

Ticket Auto-Resolution

80%

Faster Resolution Time

24/7

Self-Service Available

Proactive

Issue Detection

Built for IT & Operations Teams

Everything your helpdesk team needs — and everything your employees expect.

🗂️

AI-Powered Ticket Triage

Every ticket is automatically classified, prioritized, and routed to the right team — without manual intervention.

🔍

Root Cause Analysis

AI automatically analyzes ticket patterns to identify underlying causes — so you fix problems once, not forever.

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Self-Service Knowledge Base

AI-powered search helps employees find answers instantly — reducing ticket volume by up to 50% before it reaches your team.

⚠️

Proactive Issue Detection

AI monitors system health and detects anomalies before they become employee-impacting incidents.

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ITSM Integrations

Native integrations with Jira, ServiceNow, Zendesk, Freshservice, and other leading ITSM platforms.

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Slack & Teams Native

Employees submit and resolve tickets directly from Slack or Microsoft Teams — no portal login required.

What Your IT Team Gets

Measurable improvements for IT operations and end users alike.

⏱️

80% Faster Resolution

AI-powered triage, automated root cause analysis, and self-service combine to dramatically reduce MTTR.

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65% Fewer Tickets

Self-service knowledge base + proactive monitoring = dramatically lower inbound ticket volume for your IT team.

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Fix Problems Once

AI patterns analysis means recurring issues get permanent fixes — not just temporary patches and workarounds.

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Higher Employee Satisfaction

Fast answers, self-service convenience, and fewer disruptions = happier employees and a less stressed IT team.

Simple, Per-Agent Pricing

Pay per IT agent — scale as your team grows.

Starter

$29/agent/mo

Up to 20 IT agents

  • AI ticket triage
  • Self-service knowledge base
  • Slack & Teams integration
  • Basic analytics
  • Email support
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Enterprise

Custom

Unlimited agents

  • Everything in Professional
  • Custom AI model training
  • On-premise deployment
  • Dedicated success manager
  • Custom SLA
  • 24/7 support
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Stop Fighting Yesterday's Fires

AI-powered helpdesk that fixes problems permanently — and prevents new ones from starting.

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